ABSTRACT
From late 2019, the world has been thrown into a distressing, destabilizing condition due to the COVID-19 pandemic. This has been exacerbated by localized civil disruptions of various kinds. These conditions are affecting governments, large and small businesses, infrastructure, and nonprofit organizations. Organizational leaders are confronted with the need to plan and implement internal systemic changes in response to these changing external events and circumstances. This chapter extends the earlier Lewinian strategies to situations requiring radical change. It describes -the Phoenix and Swamp models, complex systems change strategies, and phases of change-that can be usefully applied to understand radical organizational change. The chapter also provides a phenomenological view of the process of change-what it feels like to lead or be the object of change as well as key stages in organizational reaction and evolution. (PsycInfo Database Record (c) 2022 APA, all rights reserved)